Frequently Asked Questions

Your fur-baby is one lucky doggo to have you as their paw-rent.

Wag Swag offers a variety of customised dog boxes to suit your every dog need. From Birthday Boxes to Welcome Home boxes, there is a box of joy for your special doggo.

All boxes contain a curated selection of treats, toys and lifestyle accessories. 

What's included in the dog gift box?

Wag Swag offers a variety of customised dog boxes to suit your every dog need. From dog birthday boxes to welcome home dog boxes, there is a box of joy for your special doggo.

In order to be able to offer premium quality, full size products, each dog gift box will be different and dog toys and dog treats will be chosen at based on availability at the time of packing.

All of our dog gift boxes contain a curated selection of dog treats, toys and lifestyle accessories to suit your dog's breed, size and gender. We source our products from other Australian brands and suppliers to support local and to ensure quality is maintained.

Some featured brands include:

 

• Huds & Toke
• Laila & Me
• Bell & Bone 
• Kong
• Fuzz Yard

My dog chews on their toys, do you pack the boxes with hard toys to suit their breed?

When you include your dog breed or add a note to your order, we customise our boxes to ensure the toys are breed and size appropriate to ensure they are getting the best bang for their buck to play with and that are not a one time play. 

For Staffy dogs and similar breeds, we usually pack our boxes with hard chew dog toys such as Kong so that their toys can have some longevity. 

What do I need for my new puppy?

Raising a puppy can be an incredibly fun and overwhelming experience at the same time. 

Remember to be patient as your puppy is only new to the family pack and is still learning the ropes. It is important to make sure your puppy has tricks and toys to entertain and stimulate them. When your puppy comes home, try and have some comfort toys and blankets to settle in, stock up on some puppy essentials like training pee pads, puppy appropriate chew toys and training treats.

What if my dog has allergies or special dietary requirements?

No problem at all, please leave us a note on your order for any special requirements and conditions they may have. For example, if your dog is allergic to peanuts or gluten, please let us know and we will ensure that their dog box does not contain these products.

Can I still buy your products if I don't live in Australia?

At this stage, we only offer our boxes Australia wide

Do you deliver to PO Boxes and Parcel Boxes?

Yes we do! Australia Post delivers to PO Boxes and Parcel Locker addresses - please note if your box is too large for a Parcel Locker, it may be taken to the nearest Post Office or Parcel Collect location for collection.​

Still have more questions? Simply reach out and contact us

If we haven't answered all your questions, then reach us on our socials or via our contact us page.